Overview Front office/reception is the first place where guest/customer arrives and come in touch with the staff. Front office/ reception are the mirror of the hotel. The function of front office is to directly get in touch with customers. The front office can discover more information about the customer by developing public relations with them. At NFCI, We inculcate our students with the qualities like dealing with guest and other tasks such as sorting out emails, helping out on printing and typing works Curriculum Practical exposure of front office handling, Telephone etiquettes, welcome & greeting manners, public dealing, enquiry handling, basic computer knowledge, email & letter writing, Fire safety, first aid, file management, front area management. Learning Outcome Student become aware about day to day activities of front office, which help them to easily cop-up in real life working, less work pressure, quick learning, flexible with work structure.